Telemonitoring is a transformation. It is not just an innovation, but a solution that relieves physicians of workload while connecting patients to higher-quality healthcare. MUDr. Patrícia Eftimová, MPH (General Practitioner for adults in Bratislava) shares her experience with our Telemon software platform:
1. It streamlines the operation of her clinic,
2. It gives her more energy and confidence that her patients are under continuous supervision.
Why and when did you decide to start using telemonitoring with Telemon? Was there a specific trigger?
- I made the decision at the end of 2024. I’m the kind of person who is always looking for ways to do things better and more sustainably—and telemonitoring made a lot of sense to me in that regard. I see innovation in healthcare as an essential part of progress; without it, we won’t be able to maintain the quality and accessibility of care in the future.
- It is equally important to sustainably protect the well-being of healthcare professionals. At the same time, I believe that innovations must be safe—not only for patients, but also for us as healthcare providers who work with them every day.
- With the growing number of patients, expanding responsibilities of general practitioners, and the increasing demands of daily clinical practice, I believe it is crucial to find solutions that allow us to maintain high-quality care without being on the verge of exhaustion every day.
- In our clinic, we are monitoring more and more patients not only with high blood pressure but also with other conditions—often frail or borderline unstable patients whose condition requires more frequent check-ups. However, it doesn’t always make sense for them to come to the clinic in person.
- I realized that if we can monitor them remotely, we gain high-quality, regular data—without unnecessarily burdening either the patient or our waiting room. Importantly, we are often able to detect a deterioration in their condition early, even before they would otherwise come in for an examination.
- Ultimately, this helps us organize care in a more targeted, efficient, and less stressful way—which is something we all need in today’s outpatient reality.
Has it affected the organization of your work?
- Absolutely. Thanks to telemonitoring, I can now make better use of both my time and the clinic’s staff capacity, with significantly less time pressure. Many check-ups can be handled without the need for an in-person visit, while maintaining the same high quality of care.
- A major advantage is that patient data is evaluated asynchronously—meaning I can organize my work according to my own pace and current capacity, without the need to respond immediately in a “forced” tempo. This forced pace often arises when patients arrive at scheduled times, requiring the physician to address cases sequentially, without the flexibility to manage time more efficiently. This way of working can be very stressful and limits the opportunity for a more thorough analysis of a patient’s condition.
- Telemonitoring, through its asynchronous nature, allows for a calmer workflow without the unnecessary pressure we typically experience in the clinic.
- As a result, the clinic has become less burdened—we have fewer appointment requests, patients spend less time waiting, and I can devote more attention to those who need it most.
- I feel that work planning is much more efficient, and I have more energy and peace of mind to handle complex cases. At the same time, the system gives me a head start—I can monitor a patient’s condition continuously and intervene before problems develop into more serious issues.
- Overall, working in the clinic has become less stressful, which is an enormous benefit in today’s healthcare environment under significant pressure.